This Privacy Policy describes the privacy practices of Ivorvelle Theatre Studio Inc. (“Ivorvelle”, “we”, “us”, or “our”) for the Ivorvelle website and related studio inquiries. We aim to collect only information that is reasonably necessary to respond to visitors, manage class and studio communications, protect the site, and meet applicable legal obligations.
1. Administrator and contact
The organization responsible for the personal information described in this policy is Ivorvelle Theatre Studio Inc., located at 1287 Queen Street West, Toronto, ON M6K 1L6, Canada. Privacy questions may be directed to info@ivorvelle.com. The site does not require visitors to create an account in order to read public information.
2. Scope and applicable privacy framework
This policy applies to information collected through the Ivorvelle website, including information visitors voluntarily provide in the studio inquiry form. Our Canadian operations are intended to follow applicable Canadian private-sector privacy requirements, including fair-information principles concerning accountability, purpose limitation, consent, access, safeguards, accuracy, and retention. Where the processing of personal data falls within the territorial scope of the General Data Protection Regulation (GDPR) or comparable European privacy rules, the additional rights and legal-basis information in this policy also applies.
This policy does not cover information handled independently by third parties on websites or services that are not part of Ivorvelle. The current website is designed to operate with local assets and does not embed third-party social feeds, remote fonts, advertising networks, or external analytics scripts.
3. Information we may process
Information you provide
When you complete a studio inquiry, you may provide your name, email address, selected area of interest, training background, rehearsal or performance experience, scheduling considerations, and the message you choose to write. Please avoid including information that is not necessary for your inquiry.
Basic technical information
When a website is delivered by a hosting provider, the server may necessarily receive technical request information such as IP address, requested page, browser or device characteristics, date and time of the request, and security-related log information. Whether such logs are retained, and for how long, depends on the hosting environment used for deployment. Ivorvelle does not add a separate visitor-profiling layer in the current static site.
4. Purposes and legal bases
We may use information to respond to class-placement questions, provide requested studio information, manage communications, understand which program the visitor is asking about, maintain the security and integrity of the site, document legitimate correspondence, and comply with legal obligations. We do not use inquiry information to make unrelated automated decisions.
Where GDPR applies, processing may rely on one or more lawful bases depending on context: taking steps at the visitor’s request before entering an arrangement; performance of an arrangement where applicable; our legitimate interest in responding to genuine studio inquiries and operating a secure website; compliance with legal obligations; or consent where consent is specifically requested. If processing relies on consent, consent may be withdrawn for future processing without affecting prior lawful processing.
5. Retention and deletion
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including follow-up on the inquiry, administrative continuity, dispute prevention, and legal recordkeeping where applicable. Retention periods may vary depending on whether the visitor becomes a studio participant, whether there is continuing correspondence, and whether a legal obligation requires a record to be kept. Information that is no longer required should be deleted, anonymized, or securely isolated from ordinary use.
6. Disclosure and service providers
Ivorvelle does not sell personal information. Information may be accessible to authorized studio personnel who need it to answer the inquiry or administer a class. If the deployed site uses hosting, infrastructure, or professional service providers, those providers may process limited information on our behalf under appropriate confidentiality and data-protection expectations. We may also disclose information when required by law, valid legal process, or where reasonably necessary to establish, exercise, or defend legal rights.
7. International processing
Ivorvelle is based in Canada. If a visitor submits information from another country, the information may be processed in Canada and may be subject to Canadian law. If GDPR applies to an international transfer, we will use an appropriate transfer mechanism where required, such as an adequacy decision, contractual safeguards, or another lawful transfer basis.
8. Your privacy rights
Depending on your location and the law that applies, you may have rights to request access to personal information, correction of inaccurate information, deletion in appropriate circumstances, restriction of processing, objection to certain processing, withdrawal of consent, or a portable copy of information you provided. Canadian privacy law may also provide rights to know about collection and use and to challenge compliance. These rights are not absolute and may be limited by legal exceptions.
To make a privacy request, contact info@ivorvelle.com and describe the right you wish to exercise. We may need to verify identity before disclosing or changing personal information. We will use the request information only to process and document the request.
If GDPR applies and you believe your data-protection rights have been infringed, you may also have the right to lodge a complaint with the competent supervisory authority in your place of residence, work, or the place of the alleged infringement. Canadian visitors may have complaint routes through the appropriate federal or provincial privacy regulator, depending on the circumstances.
9. Security measures
We use reasonable administrative, organizational, and technical measures appropriate to the nature of the information and the way the site is operated. Measures may include limiting access to people who need the information, maintaining secure deployment practices, keeping site code and dependencies controlled, and avoiding unnecessary third-party tracking. No internet transmission or storage system can be guaranteed to be completely secure, so visitors should avoid sending unnecessary confidential information through a general inquiry form.
10. Children and young participants
The website is intended for general studio information and is not designed to collect personal information from children without appropriate involvement from a parent or guardian where required. If youth programming is offered, registration and consent procedures may be handled through separate studio administration appropriate to the participant’s age and applicable law.
11. Accuracy and responsibility
Please keep contact information accurate when communicating with the studio. If information relevant to an active inquiry changes, you may send corrected information. Ivorvelle may take reasonable steps to ensure personal information used for an active administrative purpose is sufficiently accurate and complete for that purpose.
12. Changes to this policy
We may update this Privacy Policy to reflect changes in site operation, studio administration, or legal requirements. The effective date at the top of the policy identifies the current version. Material changes should be presented in a way that makes the revised policy reasonably accessible before the new practices are relied upon.
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